SHIPPING & RETURNS

SHIPPING & HANDELING

Azure offers the following shipping options for shipments within the USA: 

- Free standard shipping (via FedEx or USPS) on purchases with a subtotal of $50 and over, after any promotions and discounts are applied
- $6.95 for standard shipping (via FedEx or USPS) on purchases with a subtotal of less than $50, after any promotions and discounts are applied
- FedEx 2-Day is calculated by weight and destination (note -- "2-Day" indicates shipping time; standard fulfillment schedule in terms of processing an order apply)
- FedEx Overnight is calculated by weight and destination (note -- "Overnight" indicates shipping time; standard fulfillment schedule in terms of processing an order apply)

 

How do I track my order?

You will receive a shipping confirmation with a tracking number via e-mail when your order ships.  If you have any questions, please reach out to us at

 

Is my order and information secure?

When you place an order with Azure your order information will be encrypted and transmitted via SSL and your order will be processed on a secure server.

SHIPPING & HANDELING

Azure offers the following shipping options

for shipments within the USA: 

 

- Free standard shipping (via FedEx or USPS) on purchases

with a subtotal of $50 and over, after any promotions and discounts are applied
 

- $6.95 for standard shipping (via FedEx or USPS) on purchases

with a subtotal of less than $50, after any promotions and discounts are applied
 

- FedEx 2-Day is calculated by weight and destination

(note -- "2-Day" indicates shipping time; standard fulfillment schedule

in terms of processing an order apply)
 

- FedEx Overnight is calculated by weight and destination

(note -- "Overnight" indicates shipping time; standard fulfillment schedule

in terms of processing an order apply)

 

How do I track my order?

You will receive a shipping confirmation with a tracking number via e-mail when your order ships.  If you have any questions, please reach out to us at

 

Is my order and information secure?

When you place an order with Azure your order information will be encrypted and transmitted via SSL and your order will be processed on a secure server.

RISK-FREE MONEY BACK GUARANTEE

For returns, e-mail us with your order number and return after it in the subject line and the product(s) you would like to return. Please also include the reason(s) why you would like to return an item. 

 

Please note that only items stated in the original return request and confirmed by Fortify will be refunded. Any extra products included in the return package that is not confirmed in the return request, will not be refunded.

Only the retail value plus tax paid by the customer will be refunded at the time of return. Any discounts applied to the order will be automatically factored into the amount refunded.*

 

Shipping fees are not eligible for a refund.

After a return is received and inspected by us, your refund will be processed and
a credit will be automatically applied to your credit card or original method of payment. Please note that for some credit card companies, it may take an additional 3-7 business days for the credit to post back to your account.

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